Terms and Conditions

All deposits are 50% refundable if   cancelled  60 days or more prior to occupancy. Deposits on reservations  where cancellations are made less then 60 days in advance of  occupancy are  non-refundable .  

The  owners  will make every effort to ensure the property is available as  booked.  However the owners reserve the right to make alterations to  bookings,  without notice, due to unforeseen circumstances.  Incase  of any  unforeseen circumstance all monies will be   returned.  

To  maintain  a good standard for all our guests we require certain  conditions to be  complied with. We require that all guests will respect  our property and  happily abide by the following.  

Number  of Guests  should not exceed the number stated on the Confirmation Notice  or  subsequently agreed in writing or email.  Fees will apply for  excess  guests which have not been agreed to in writing prior to   arrival. Tenants  may park three cars on grounds,all other cars and  guests must park on  Crystal Court around the  corner.  

Parties  and  Functions are strictly prohibited. The prices charged are for the   accommodation and do not permit for parties or other functions without  the  prior consent from the owner.  Guests must be aware that the  property  is located in a residential area and certain rules apply for  noise and  parties.  

Disturbance to  neighboring properties, including  excessive noise, is prohibited and may  result in termination of rental  at short notice with no refund of  monies.  

Damage  &  Breakages are the tenant’s responsibility during their stay.  Charges may  apply in cases of unreasonable wear-and-tear. Credit card  details will be  held in the event of any damages the guest’s credit  cards will be charged  the appropriate amount to repair any damages  during their  stay.  

Linen  and towels  are supplied by the owner/agent but must be treated with  reasonable care.  Towels, which are stained or damaged by hair dye or  misuse, will incur a  replacement charge.  

Pets are  not  allowed unless specific arrangements have been made in writing with  the  owner/agent.    

Departure - the property should be left in  a  similar state to its condition on arrival. Particularly oven and BBQ must   be left clean and ready for immediate use.  

Check in  time is 2:00 PM unless  other arrangements have been agreed  upon  

Check  out time  is 10:00 AM by the latest, to allow time to prepare property  for  next guests.  

Loss and  Theft -  the owner/agent take no responsibility for the tenant’s personal   property.  

Variations to  these conditions may only be made  by prior arrangement with the owner/agent  in  writing.